This is a legally binding contract for all Griot International services. The payments are made on the date of the established contractual payment date. For example, if you purchase a Web Property package on the 11th of April, your payments will begin on the 11th of May and continue every month thereafter until the terms have been made. After your terms are fulfilled, you will only be responsible for the monthly web hosting fee and any additional purchased subscription services. Griot International reserves the right to refuse the GriotPay's Payment Plan to Applicants as it sees fit for no reason. The Griot International reserves the right to alter or change these Terms at any time without notice.
Our full GriotPay Credit Services Terms and Conditions are published here.
Overdue Accounts Policy
Because we do not conduct credit checks on our Applicants, all GriotPay plans have a 0 grace period. A Griot Web Specialist may extend the grace period for a Client but will do so at their own discretion, taking into consideration the Client's previous payment history and the life of their current or previous agreement. If payment arrangements are not made on or by the due date, Web Properties will automatically deactivate, and the past due amount plus a $15.00 fee per Domain name will be required in order to reactivate the Web Property.
In order to reactivate your account, you will be required to submit a new credit card to be placed on file, or an alternative payment method such as a prepaid card or bank transfer.
Accounts 30 days overdue will be deleted from our servers and your account will be placed in our in-house debt collection archive. This will prevent you from ever using our services in the future unless all unpaid balance(s) are cleared.
*You are only allowed 3 credit card payment rejections in a 12 month period per account. After an account has reached its limit, the Web Property's balance plus any additional fees have to be paid in full in order to be reactivated. The Web Property owner can also make the decision to move the Web Property to another web hosting company. We will release the web files once the agreement is fulfilled and all unpaid balances are cleared.
"No Interest if paid in full in 3 Months"
You’ll have the option to pay your GriotPay Plan in 3 months or 90 days same as cash on qualifying purchases. You will receive monthly statements approximately 10 days before your due date. As long as you pay in full by the 90th day, you will not be billed interest for that purchase. If you do not pay in full, interest will be calculated from the purchase date and will be billed to your account. Read more.
How do I pay my GriotPay Credit bill?
You’ll receive monthly statements and can choose to pay in full or over time (interest charges may apply). For your convenience, you will receive an invitation from our Accounting firm, Freshbooks. Just follow the instructions in the email, sign in and Pay your balance due. We accept all major credit cards, PayPal™, and WePay™. It is your responsibility to make payments on time even if you didn't receive an invoice. Logging into your Freshbooks account at the beginning of each month will remind you that your payment is due. Lost invoices will not be accepted as a reason for not keeping the GriotPay agreement.
Is there an annual fee to use PayPal Credit?
Yes! The APR is described on our "Payment Plans" page.
Do I have a Credit Line and how much will it be?
Yes. Once you're approved, you will be afforded the credit provided by our GriotPay division for the amount that is needed to fund your purchase.
What is the Annual Percentage Rate (APR) based on daily percentages for a Web Property?
3 months: same as cash
6 months: 0.8334%
12 months: 1.11%
18 months: 1.23%
What does ‘Subject to Credit Approval’ mean?
Credit worthiness is determined by our financial division GriotPay™. We do not conduct traditional credit checks on our Applicants. When we say "subject to Credit Approval," we mean that we are reviewing your credit worthiness in-house. Although we don't pull your credit report to review your credit history, GriotPay has the right to deny an Applicant. You will receive an email offering you a brief explanation on our decision. You have the right to re-apply only if your information has changed from the time you receive the "denial" letter.
GriotPay is a financial service that was created solely for helping potential Web Property and/or business owners to have a web presence while paying for their Web Property over time. GriotPay will review and consider your application based on a few points:
1. Your ability to make satisfied payments on the scheduled date. We need to know if you are in a position to make such payments. We will conduct a brief interview with you asking these personal questions. Please don't be offended, but in fact understand that we are extending credit and trusting people we don't personally know to compensate us for all of our hard work in creating their Web Property.
2. Written reference from your previous Webmaster. All you have to do is download the "reference letter" and email it to your previous designer or service provider. Have them complete the form and send it back to our credit department at creditservices@griotsites.com. You can also send them a link to complete the reference letter online.
The approval process can take anywhere from an hour up to a week depending on how fast we receive a completed application and references. Once you are a GriotPay Client, you can upgrade your Web Property package as often as you need to for free. If you default on your GriotPay agreement, your account will cancel and you will have to re-apply. Your Web Property will deactivate and remain offline until you either pay in full or have successfully established a new line of GriotPay credit. We will review your credit history with GriotPay to determine whether to approve your new agreement request.
What if I want to pay my GriotPay balance in full before the end date?
GriotPay agreements may be canceled anytime before the end of the term at a buyout cost. The buyout cost is in place to reward you for paying your Web Property in full earlier than anticipated date. Instead of requiring the full financial agreement amount to satisfy your contract, the remaining monthly finance rate will be subtracted from your agreement amount. Here is an example:
Your Web Property cost $2,192.00. You request a payment plan over a 6-month term. Your daily finance charge is 0.8334X180 days (6 months) = $150.01. Your total package plus finance charges is $2,342.01.
Your monthly payments are $390.34 for 6 months ($365.34 +$25 monthly interest rate), but you decide to pay it off after making the first 4 payments.
Since you only have 2 months left to complete the payment agreement, $50.00 will be deducted from your final bill making your buyout total $340.34.
*Buyouts are prohibited in the first 90 days of a payment term.
*All accounts on Monthly Plans must be set up as recurring payments through Freshbooks, Paypal or on PreAuthorized payments through your bank.
Is there a number I can call if I have additional questions?
Yes, there is. Our GriotPay Councelors are available to assist you with your GriotPay related issues. Please call us at 1-888-600-2011 and we will do our best to assist you.
General Terms, Including Automatic Renewal Terms
Payment Types.
Except as prohibited in any product-specific agreement, you may pay for GriotPay Credit Services by using any of the following “Payment Methods”:
(i) valid credit card
(ii) “Prepaid Services” (defined below);
(iii) electronic payment from your personal or business checking account, as appropriate (and as defined below);
(iv) PayPal,
(v) International Payment Option (as defined below)
or (vi) via in-store credit balances, if applicable (and as defined below),
Confirmation of every payment will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid, and Account information must be kept up to date. In addition, you agree that the location for the processing of your payments may change for any reason, including the type of Payment Method chosen, the currency selected, or changes or updates made to your Payment Method.
Refunds Issued.
You agree that where refunds are issued to your Payment Method, Griot International, LLC's issuance of a refund receipt is only confirmation that GriotPay Credit Services™ has submitted your refund to the Payment Method charged at the time of the original sale, and that GriotPay Credit Services has no control over when the refund will be applied towards your Payment Method’s available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank or payment gateway associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range 7-10 business days.
In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then GriotPay Credit Services, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; (ii) via issuance of a Griot International, LLC™ check, which will be sent to the mailing address on file for your Account; or (iii) in some jurisdictions, as a bank transfer, when the payment processor cannot refund back to the Payment Method. GriotPay Credit Services also has the right to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.
Monthly Billing Date.
If you are being billed on a monthly basis, your monthly billing date will be based on the date of the month you signed up and paid the downpayment for GriotPay Credit Services.
Auto-Renewal Terms.
Other than as required by applicable law, GriotPay Credit Services does not retain hard copies or electronic versions of mandate, standing order or standing instruction forms and/or any signed consents relating to your usage of our automatic renewal services, and we are therefore unable to provide any such document upon request. You may view or change your automatic renewal settings at any time by logging into your Billing Account.
IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE AN INTERRUPTION OR LOSS OF ONLINE SERVICES, ALL SERVICES ARE OFFERED ON AUTOMATIC RENEWAL. EXCEPT FOR REASONS DESCRIBED BELOW IN THIS SECTION, AUTOMATIC RENEWAL AUTOMATICALLY RENEWS THE APPLICABLE GRIOTPAY CREDIT SERVICE UPON EXPIRATION OF THE THEN CURRENT TERM FOR A RENEWAL PERIOD EQUAL IN TIME TO THE MOST RECENT SERVICE PERIOD. IN THE EVENT RENEWAL WITH THE PAYMENT METHOD ON FILE FAILS, GRIOPAY CREDIT SERVCES MAY CONTACT YOU VIA EMAIL TO ALERT YOU OF THE FAILED PAYMENT. YOU WILL BE ALLOWED 3 DAYS OR 72-HOURS TO UPDATE YOUR CARD ON FILE AND MAKE A PAYMENT. FAILURE TO DO SO MAY RESULT IN YOU DEFAULTING ON YOUR GRIOTPAY CREDIT.
UNLESS YOU DISABLE THE AUTOMATIC RENEWAL OPTION, GRIOTPAY CREDIT SERVICES WILL AUTOMATICALLY RENEW THE APPLICABLE SERVICE WHEN IT COMES UP FOR RENEWAL AND WILL TAKE PAYMENT FROM ANY PAYMENT METHOD YOU HAVE ON FILE WITH GRIOTPAY CREDIT SERVICES, WHICH YOU ACKNOWLEDGED AND AGREED DURING ENROLLMENT. IN ORDER TO SEE THE RENEWAL SETTINGS APPLICABLE TO YOU AND YOUR SERVICES, SIMPLY LOG INTO YOUR BILLING ACCOUNT. IF YOU DO NOT WISH TO AUTOMATICALLY RENEW YOUR MONTHLY PAYMENT, YOU MAY ELECT TO CANCEL RENEWAL, IN WHICH CASE, YOU MUST MANUALLY RENEW YOUR INSTALLMENT PAYMENT PRIOR TO THAT DATE (IN WHICH CASE THE SERVICES WILL AGAIN BE SET TO AUTOMATIC RENEWAL). IN OTHER WORDS, SHOULD YOU ELECT TO CANCEL YOUR AUTOMATIC RENEWAL FEATURE AND FAIL TO MANUALLY PAY YOUR INSTALLMENT ON OR BEFORE THE DUE DATE, YOU MAY EXPERIENCE AN INTERRUPTION OF YOUR ONLINE SERVICES, AND YOU MAY DEFAULT ON YOUR CREDIT AGREEMENT. GRIOTPAY CREDIT SERVICES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
IN ADDITION, GRIOTPAY CREDIT SERVICES MAY PARTICIPATE IN “RECURRING BILLING PROGRAMS” OR “ACCOUNT UPDATER SERVICES” SUPPORTED BY YOUR CREDIT CARD PROVIDER (AND ULTIMATELY DEPENDENT ON YOUR BANK’S PARTICIPATION). IF WE ARE UNABLE TO SUCCESSFULLY CHARGE YOUR EXISTING PAYMENT METHOD, YOUR CREDIT CARD PROVIDER (OR YOUR BANK) MAY NOTIFY US OF UPDATES TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, OR THEY MAY AUTOMATICALLY CHARGE YOUR NEW CREDIT CARD ON OUR BEHALF WITHOUT NOTIFICATION TO US. IN ACCORDANCE WITH RECURRING BILLING PROGRAM REQUIREMENTS, IN THE EVENT THAT WE ARE NOTIFIED OF AN UPDATE TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, GRIOTPAY CREDIT SERVICES WILL AUTOMATICALLY UPDATE YOUR PAYMENT PROFILE ON YOUR BEHALF. GRIOTPAY CREDIT SERVICES MAKES NO GUARANTEES THAT WE WILL REQUEST OR RECEIVE UPDATED CREDIT CARD INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO MODIFY AND MAINTAIN YOUR ACCOUNT SETTINGS, INCLUDING BUT NOT LIMITED TO (I) ENSURING YOUR ASSOCIATED PAYMENT METHOD(S) ARE CURRENT AND VALID. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT YOUR FAILURE TO DO SO, MAY RESULT IN THE INTERRUPTION OR LOSS OF ONLINE SERVICES AND WEB FILES , AND GRIOTPAY CREDIT SERVICES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
If for any reason GriotPay Credit Services is unable to charge your Payment Method for the full amount owed, or if Griot International, LLC receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that Griot International, LLC may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of any domain names or Services registered or renewed on your behalf. GriotPay Credit Services also reserves the right to charge you reasonable “administrative” fees" for (i) tasks GriotPay Credit Services may perform outside the normal scope of its Services, (ii) additional time and/or costs GriotPay Credit Services may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by GriotPay Credit Services in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention; (ii) UDRP or Uniform Domain-Name Dispute-Resolution Policy actions(s) in connection with your domain name(s) and/or disputes that require accounting or legal services, whether performed by GriotPay Credit staff or by outside firms retained by Griot International, LLC™; (iii) recouping any and all costs and fees, including the cost of Services, incurred by GriotPay Credit Services as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with Griot International, LLC.
International transactions will be processed in the selected currency and the pricing displayed during the checkout process will be the actual amount submitted for payment. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charge, which may be added to the final amount that appears on your bank statement or post as a separate amount. Please check with the issuer of your Payment Method for details. In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax ("VAT"), Goods and Services Tax ("GST"), or other localized fees and/or taxes, based on your bank and/or the country indicated in your billing address section.
